nusatoto Platform Privacy Notice

This page describes what we collect when you use nusatoto and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds, or place a bet on our platform, we collect personal information — your email, name, date of birth, national ID number, and payment details. We use this information to verify your identity, process your deposits and withdrawals, and comply with local financial regulations.

We do not sell your data to third parties. We do not use your information for marketing without your consent. We encrypt all sensitive data and store it on secure servers. This notice explains our data practices in plain language, so you understand exactly what we collect, how we use it, and what rights you have.

Our services are available only where local law permits. We comply with the data protection laws of the jurisdictions where we operate. If you have questions about how we handle your data, contact our support team via live chat, email, or in-app help.

What Data We Collect on nusatoto

Account Information

When you create a nusatoto account, we collect your email address, a password you choose, and basic personal details — your full name, date of birth, and phone number. We use this information to create and manage your account, verify your identity, and contact you if needed.

Identity Verification (KYC)

Before your first withdrawal on nusatoto, we ask you to verify your identity. We request your national ID number and a photo of your ID card. We may also ask for a utility bill, a selfie holding your ID, or other documents to confirm your address or identity. We use this information to comply with anti-money-laundering regulations and to prevent fraud. We store these documents securely and never share them with third parties.

Payment Information

When you deposit funds into nusatoto, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation that the transaction was successful, but we do not store your e-wallet credentials. If you use e-wallet, we generate a unique code for your deposit and track the incoming transfer. If you use a bank virtual account through mobile banking, local payment, online payment, or e-wallet, we store your virtual-account number and track incoming transfers to that account. We never store your full bank account number or card details — only a secure token that lets us process future transactions.

Info: We use industry-standard SSL encryption for all payment data. Your financial information is protected in transit and at rest on our servers.

Activity Data

We collect information about how you use nusatoto — which games you play, which sports markets you browse, how often you log in, and your betting history. We use this data to improve our platform, detect fraud, and personalise your experience. We do not share this data with third parties without your consent.

Device and Network Information

When you access nusatoto on your Android phone, iOS device, or browser, we collect information about your device — its type, operating system, and unique identifier. We also collect information about your network connection — your IP address and the type of connection you're using (mobile data or WiFi). We use this information to troubleshoot technical issues, prevent fraud, and ensure our platform works smoothly across devices.

Cookies and Tracking

We use cookies to remember your login session, store your preferences, and track how you navigate nusatoto. Cookies are small files stored on your device that help us recognise you when you return. You can disable cookies in your browser settings, but some features of nusatoto may not work properly without them. We do not use cookies to track you across other websites.

How We Use Your Data on nusatoto

Account Management and Security

We use your personal information to create and manage your nusatoto account, verify your identity, and process your deposits and withdrawals. We use your email to send you account notifications — login alerts, withdrawal confirmations, and password reset links. We use your phone number to contact you if we detect suspicious activity on your account.

Regulatory Compliance

We collect and store your identity documents to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations. These are legal requirements in the jurisdictions where nusatoto operates. We may be required to share your information with financial regulators or law enforcement if we receive a legal request.

Fraud Prevention

We analyse your account activity to detect and prevent fraud. If we notice unusual login patterns, unexpected withdrawal requests, or other suspicious behaviour, we may freeze your account temporarily and ask you to verify your identity. This protects both you and nusatoto.

Platform Improvement

We use anonymised data about how you use nusatoto to improve our platform. We analyse which games are popular, which payment methods users prefer, and where our interface could be clearer. This helps us make nusatoto better for everyone.

Data retention: We keep your account data for as long as your nusatoto account is active. After you close your account, we retain your data for a period required by law, then delete it securely.
Third-party processors: We use payment processors, email providers, and hosting services to run nusatoto. These processors are bound by confidentiality agreements and may not use your data for their own purposes.
Data location: Our servers may sit outside your jurisdiction. By using nusatoto, you consent to your data being transferred to and stored in these locations.
Your rights: You have the right to access, correct, or delete your personal data. Contact our support team to exercise these rights.

Your Rights on nusatoto

You have the right to access all personal data we hold about you. You can request a copy of your data by contacting our support team. You have the right to correct any inaccurate information — if your name or address is wrong, we'll update it. You have the right to delete your account and request that we delete your personal data, subject to legal retention requirements. You have the right to object to how we use your data — for example, if you don't want us to send you promotional emails, you can opt out.

Contact and Support

If you have questions about how we handle your data, or if you want to exercise your privacy rights, contact our support team. We're available via live chat in the nusatoto app, email, or the help section on our website. We respond in English during standard business hours. If you're in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, our team can assist you with any privacy concerns.

We update this privacy notice from time to time to reflect changes in our practices or legal requirements. We'll notify you of any significant changes by email or by posting a notice on nusatoto. Your continued use of our platform after such changes means you accept the updated notice. This privacy notice was last updated and applies to all users of nusatoto, regardless of where they access our platform.